Delivery Information | AGE Ltd.

Delivery

All orders (stock items) for Standard delivery are normally despatched within one to two working days from clearance of payment. We expect delivery to be within 2 to 5 working days thereafter from the date of clearance of your order. Expected delivery dates are dependent on the weight of your order and/or the shipping destination. Standard Delivery will be by Courier service for orders up to 20kg in weight. Additional delivery instructions While you are completing your online order if you have any requests concerning delivery let us know this by entering details in the "Add Comments about Your Order" Box. Such information can include a request to delay your order for despatching at a later date. Please note we cannot accept any alternative delivery address requests when paying by credit/debit card.

Delivery Charges Calculation of charges

Postage charges are calculated based on the weight of the product including packaging, delivery address and handling charges. You can view your estimated postage charges to your country address by adding any product to your Shopping Basket. The delivery charges are listed below the shopping basket where you can choose a postage method. Your final choice of Delivery method will be made at the checkout stage of ordering. Occasionally delivery charges quoted and, or charged may be insufficient to cover the costs of delivering orders. All Order outside of Ireland should be per item for delivery.

This may be due to:


If this is the case we will contact you before despatch to inform you of any additional charges. You will then be informed of the optional arrangements and if necessary we will cancel and refund any payments made. Undeliverable orders that have been despatched to the delivery address as supplied by the customer and consequently are returned to Age Ltd are subject to a refund of the value of the products only (not including delivery charges) and less any applicable return postage costs charged by the carriers.

Please immediately inform us by email, fax, or post of any of the following problems you may have with your delivery. Please inform us within 7 days of delivery. We cannot accept any liability unless we are notified within the 7 days of delivery.

Damage on Delivery

Always examine the packaging at the point of delivery before signing for any package. If the package appears to be damaged in anyway Insist on writing a note on the carriers delivery consignment note. It is then your responsibility to inform us of any damage to products within 7 days of delivery.

Shortages

Always check the number of packages as shown on the carriers delivery consignment note. Any shortages must be noted on the consignment note. It is then your responsibility to inform us of any shortages within 7 days of delivery. In-correctly supplied goods Please notify us immediately if any incorrectly supplied goods have been sent to you. It is your responsibility to inform us within 7 days of delivery. Non-delivery Please notify us within 7 days from the expected delivery date of a non delivery.